Terms of personal data protection

Terms of personal data protection


We are onefeel.eu company.

We operate an e-shop on the website www.onefeel.eu.

For the provision of our services, sale of goods, and operation of our website, we process certain personal data.

The processing of personal data is governed, in particular, by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, "GDPR").

I. Processing of Personal Data

Processing of Personal Data in the Case of Using the Contact Form

If you inquire about our products and services, we will work with your contact details that you provide us, mainly through the inquiry form. These include: name, surname, email address, delivery address, product type.

For What Purpose?

We will contact you through these for further arrangement regarding the goods.

On What Legal Basis?

This processing is based on Article 6(1)(b) of the GDPR - performance of a contract or taking steps prior to entering into a contract at your request.

How Long Will We Process Personal Data?

If we do not establish further cooperation, we will process your data for a maximum of 1 year from our last communication.

Processing of Personal Data in the Case of Purchase

If you make a purchase from us, we will work with the data you provide us. These are mainly billing details: name, surname, address.

For What Purpose?

We need to process personal data to fulfill our contract - deliver our goods to you. We will also communicate with you regarding the status of your order, potential complaints, or your inquiries through the contact details.

Personal data will also be further processed to fulfill our legal obligations (mainly for accounting and tax purposes, as well as for handling complaints and others).

On What Legal Basis Do We Process Personal Data?

This is processing based on Article 6(1)(b) of the GDPR - performance of a contract and Article 6(1)(c) of the GDPR - compliance with a legal obligation.

How Long Will We Process Personal Data?

For the duration of our service and then for 10 years from the last provision of such service or delivery of goods.

Newsletters (Commercial Communications)

If you are a purchasing customer and have not prohibited us from doing so during your purchase, we will use your email address to send our newsletters.

On What Legal Basis?

This is allowed by Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services, unless you have prohibited us from doing so during your purchase.

How Long Will We Process Personal Data?

For 10 years from your last purchase. You can unsubscribe from the newsletter at any time via email or by contacting us at info@onefeel.eu.

II. Who Will Access the Data?

Your data will remain with us. However, some companies or individuals may have access to the data because they help us operate our e-shop. These include:

Operator of the Shoptet e-shop platform (Shoptet a.s., with registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID 289 35 675, registered with the Municipal Court in Prague, Section B, Insert 25 395)

Companies involved in goods shipment (Zásilkovna and PPL)

Companies involved in payment processing (Fio Banka and Shoptet)

Email service provider (Webmail)

Your personal data may also be accessible to the following:

Company management

Company employees

Shoptet administrators

We process personal data exclusively within the European Union.

III. What Else Should You Know

In our company, we do not have a designated Data Protection Officer.

In our company, decision-making is not based on automated processing or profiling.

If you have questions about personal data, please contact us at info@onefeel.eu or call us at +420 607 224 750.

IV. Use of Cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the originating website or to another website that recognizes them on each subsequent visit.

Cookies perform various functions, such as enabling efficient navigation between web pages, remembering your preferences, and overall improving the user experience. They can also ensure that online advertisements are more tailored to your interests and behavior.

On our website, we use the following cookies:

Necessary cookies: These are necessary for the operation of the website, such as enabling you to log into secure areas of the site and access other basic functionalities. This category of cookies cannot be disabled.

Analytical/statistical cookies: These allow us to recognize and count the number of visitors and track how our visitors use the website. They help us improve the way the website works, such as by enabling users to find what they are looking for more easily. We only activate these files with your prior consent.

Advertising cookies: These are used to track preferences and deliver advertisements and other content that best match your interests and online behavior. We only activate these files with your prior consent.

Please note that third parties (including external service providers) may also use cookies and/or access data collected by cookies on our website.

Cookies Used: Google Analytics, Sklik

Additional information about cookies and their current list can be found through individual web browsers, usually in the "Developer Tools" section.

Consent can be expressed through a checkbox contained in the so-called cookie banner. You can subsequently refuse cookies or set your browser to use only certain cookies.

Further information on managing cookies in various browsers can be found at the following links:

Internet Explorer - https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Firefox - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari - https://support.apple.com/en-us/guide/safari/sfri11471/mac

Opera - https://help.opera.com/en/latest/security-and-privacy/

Microsoft Edge - https://docs.microsoft.com/en-us/sccm/compliance/deploy-use/browser-profiles

V. Your Rights in Connection with the Processing of Personal Data

Regulation GDPR gives you, among other things, the right to contact us and request information about what personal data we process, request access to this data, have it updated or corrected, or request restrictions on processing. You can request a copy of the processed personal data, request erasure of personal data in certain situations, and, in certain cases, you have the right to data portability. You can also object to processing based on legitimate interest.

If you believe that we are not handling data correctly, you have the right to lodge a complaint with the Office for Personal Data Protection or, in certain cases, to seek legal redress.

These terms are effective from June 1, 2022.

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